Even though email messaging and social media are now well established as business communication tools, they augment rather than replace traditional routes such as telephony. As businesses expand, or their current PBX phone system reaches the end of its useful life, they will need to source a replacement, rather than dumping it altogether.
Traditional ISDN-based PBX systems are still available, but the higher line rental costs are pushing IT managers to consider broadband and Ethernet-based VoIP solutions that provide better value for money. As they move forward, the choice of VoIP and SIP trunking also provides increased resilience and flexibility that will allow the system to change as they do.
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