Microsoft Teams- Direct Routing
Enable full voice capability natively into Microsoft Teams, as an alternative to Microsoft calling
plans and without the need for on-premise hardware.
Teams – Direct Routing utilises Microsoft certified Session Border Controllers (SBCs) to deliver
better value, greater flexibility, increased functionality and support for migration, all as a cloud-based service.
Teams – Direct Routing provides connectivity to your Microsoft Team’s tenant enabling full PSTN
breakout on the public telephone network. Connection from Microsoft Teams to our network is
via an IP connection (for example Connexions Broadband or Ethernet) and is delivered as an end-to-end service with high availability.
What is required to enable Teams- Direct Routing?
The following components are required:
- Microsoft 365 or Office 365 license including Teams
- Microsoft Phone System add-on
- An internet connection