Blog

Things you have to consider for how you can maximise performance and mobile productivity:

Contactability

• Are employees easy to reach when they’re mobile?
• Do customers have one number access to mobile employees?
• Do employees have quick access to subject matter experts?
• Is the availability status of office workers easy for your mobile workers to see?

Access to information

• Do employees have easy access to corporate directories and business applications from their mobile devices?
• Do employees struggle to find key information when they need it while mobile?
• How effectively is the information presented to them on their smartphone or tablet?

Full communications functionality

• Do mobile employees have access to key business features, such as conferencing and transferring calls?
• Are employees using non-IT approved business apps because they lack the tools they need while mobile?
• Are you able to record all calls, including those made on a mobile device ?

Click here to download the PDF

SIP trunking supports business continuity

SIP trunking offers a flexibility that is not available through traditional ISDN. A number of possibilities can affect how resilient your voice and data connections are. Unforeseen circumstances – such as damage to lines, moving offices or being unable to redirect calls, can be damaging to your business. SIP trunking minimises these problems and ensures you can keep working through every eventuality.

Number Flexibility

SIP trunking supports your business by allowing you to decide which number you want to display on a call-bycall basis. Even if you’re making a significant move in location, or just wanting to grow your business without
opening more offices, SIP trunking allows out-of-area geographic number ranges to be used – showing your
business as local, despite being physically located elsewhere.

SIP trunking saves you money

Why have a separate voice and data connection when you can have both on one line? By discarding any unnecessary ISDN lines, you will be able to save a large amount of money. In addition, SIP trunking can typically save you a further 50% on line rentals and 25% on calls. By utilising the benefits of SIP trunking number flexibility when you’re moving office, you will not need to spend money on changing stationery, advertisements or listings. SIP trunking also allows you to make free calls between connected sites, even internationally.

Click here to download the PDF

Flexibility is key

Being able to communicate effectively and maintain productivity no matter where your workforce is stationed is the key to competitiveness. That means employees having easy access to the information, contacts and tools they need – wherever they happen to be working.

Attracting and keeping staff

Attracting and retaining employees is an ever-present challenge. The solution increasingly lies in being willing and able to meet their desire for flexibility and choice in where and how they work. A significant 68% of employees believe it is either highly important or relatively important that their employer be a leader in Information and Communications Technology (ICT) adoption.

Being responsive to customers

Attracting and retaining customers is all about immediacy – getting through to the right person first time, receiving rapid responses to queries, and being able to communicate outside of office hours.

Click here to download the PDF