Not enabling mobile workers can carry a significant cost, common mobile worker complaints are:
- Lower job satisfaction- As don’t have access to the right tools for the job.
- Excluded- By missing out on important communications.
- Frustrated- At using tools which aren’t designed for a mobile environment.
Then business suffer through:
- Poor customer service- As mobile workers often can’t be easily contacted.
- Important decisions delayed- As they don’t have access to the right information
- Security breaches- Due to employees using non-approved apps.
- Loss of valuable information- When an employee leaves data stored on a personal phone.