Introducing SoGEA Broadband Services

SoGEA delivers the same performance and data rates as Superfast Fibre broadband. It uses the same infrastructure and has the same geographic availability, futureproofing connectivity as the UK moves to an all-IP network. Because you are only paying for a broadband data connection, your monthly costs will be much lower as the landline rental costs are no longer required.

The Public Switched Telephone Network (PSTN) will be switched off by the end of 2025, and many PSTN exchanges are already under notice of switch-off as the UK prepares for the move to full fibre broadband. SoGEA enables you to have a broadband or ethernet connection agnostic of the PSTN network, future-proofing your business connectivity.

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Introducing PhoneLine+

phoneline+

Introducing PhoneLine+

As a small business owner you know that your phone number is essential to your business and you have invested a lot into it over time. Known to your existing customers and widely advertised to attract new ones, to be without it is unimaginable.

PhoneLine+ has been specifically designed to replace your traditional landline service using VoIP technology to deliver voice calls over the broadband network, all at a highly competitive price.

We are confident that our new PhoneLine+ telephone service will deliver the features that will save you time, help use your time more effectively and future-proof your business telephony, so you have one less thing to worry about.

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Why Record Telephone Calls?

If you had a simple, cost-effective tool that would improve customer service, increase your sales and even improve your own interactions with your customers would you consider adding this tool to your arsenal?

Call Recording for Your Company

Many people think recording telephone calls is an act of “Big Brother” or the act of a ‘Paranoid Business Owner”. Nothing is further from the truth. Your employees will soon come to realize the recorded calls will help them grow as effective employees and communicators as well as serve to ensure accuracy in customer interactions.

The ‘customer is always right’ mantra is a good one, however it’s not always true. Recording your telephone calls gives the business owner the information to make important decisions based on what actually happened on the call, not just what happened from the perspective of only one side of the conversation.

New employees? Remote employees? How are they communicating with your clients? Was the training provided effective? The best way to find out is to listen to the actual interactions and then use these recordings to provide additional training and constructive feedback.

Ensure accuracy. Improve customer service. Improve close ratios on calls. Grow your Business.

We have options for recording individual phones, analogue lines, PRI, SIP Trunks, and hosted VoIP applications. In other words no matter what your configuration, odds are we’ve got you covered!

Record your telephone calls! Click here for more information