THE BUSINESS BENEFITS OF CLOUD TELEPHONE SYSTEMS

With the arrival of the cloud, cloud telephone systems have become a powerful business tool. Growth-focused companies are now migrating from traditional on-premise PBXs (Private Branch Exchanges) – with their limited functionality and expensive maintenance – to cloud telephony. From lower telephony costs and increased functionality to built-in continuity and limitless scalability, the advantages are clear and significant.

Businesses that have already adopted cloud telephone systems are realising the benefits over conventional solutions, including:

 

Lower Costs

Easier Roll Out

Increased Control

Automatic Updates

Business Continuity

Pay As You Grow

Over 150 high-performance features

Whether you have one employee or thousands, the Connexions Cloud Business Telephone System comes with over 150 features as standard. Instantly available and always kept fully up to date with automatic, free lifetime updates, these features include:

Mobile integration

Integrate your office phone systems with iPhone, Android or BlackBerry™ mobiles for worldwide accessibility via a landline number.

 Mobile integration

Skype for Business integration

Full cloud-level integration with your Unified Communications technology through Connexions and Skype for Business.

 Skype for Business integration

Music and messaging on hold

Your customers can listen to music or information about latest offers while holding until a member of staff is available.

 Music and messaging on hold

Intelligent call routing

Route calls to appropriately skilled staff based on incoming CLI, so your callers speak to the right person as soon as possible.

 Intelligent call routing

Branch office networking

Set up new extensions in just a few clicks, and manage all your extensions across different locations from a single portal.

 Branch office networking

Personal conferencing bridge

Initiate conference calls with up to 50 participants in HD quality, using your desk phone or mobile as a fully-featured extension.

 Personal conferencing bridge

Click to dial and presence

Integrate MS Outlook™ and your CRM applications with IM and presence functions.

 Click to dial and presence

Computer Telephony Integration (CTI)

A seamless link between your telephone system and your all-important customer data, available for Mac and PC.

 Cloud telephone systems

Call coaching

Essential for training new staff, you can access your employees’ calls in real time from any extension, anywhere and anytime.

 Call coaching

Time-based call routing

Route calls and configure individual voicemail boxes based on your operating needs, working hours and personal requirements.

 Time-based call routing

Take your business forward with the Connexions next-generation cloud business telephone systems.

The Connexions Cloud Telephone System

With the flexibility to precisely meet your particular needs, then easily grow when required – with virtually limitless capacity – the Connexions Cloud Telephone System simply improves the performance of your business communications.

Future-proofed and flexible

Future-proofed to take advantage of communication developments, the Connexions Cloud Telephone System is always at the leading edge of technological advancements. Inherently flexible, it is the perfect solution for any sized organisation – from 2 to 249,000 employees.

Internet connectivity

By delivering your phone calls via the internet, the Connexions Cloud Telephone System enables connectivity from wherever you are with an internet connection – in the office, on the move, with customers or at home.

Same numbers and seamless migration

You can keep your existing numbers and the transition is seamless, with zero business interruption. For total visibility, you can access our project management tool to track progress.

Contact us to discuss your business telephone system requirements.